Orders within South Africa
Although we try our best to get your order delivered to you as quick as possible orders can take from 3-5 working days for delivery depending on the destination. Orders placed on weekends and public holidays will be attended to on the first business day thereafter. You will receive your tracking number via email once the order has been dispatched. We deliver between 9AM and 5:30PM Monday to Friday. Kindly check we have the correct address and ensure you are either at home during delivery hours or that you use your work address. Should you not be at home at the time of delivery, don't worry, we will leave a calling card with a telephone number to re-arrange delivery.
We strive to ensure the stock levels are 100% accurate, however this may not always be possible. Should it happen that any product is out of stock,we will either offer you an equivalent product, notify you how long it will take for new stock to arrive, or provide you with a full refund.
We reserve the right to adjust delivery costs on orders over 5 Kilograms (Kg).
|Destination||Order Amount||Shipping Cost||Est. Delivery Time|
|South Africa||below R850.00||R70 per order||2 to 5 working days|
|South Africa||from R850.00||FREE DELIVERY (does not appliy to bulk orders of loose tea or 10kg and 20kg bags)||2 to 5 working days|
Orders outside South Africa
Please contact us to receive a quote for your order to be delivered internationally.